Terms and Conditions
Welcome to The Pet Kingdom Egypt. By accessing our website (https://thepetkingdom-egypt.com/) and placing an order, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.
1. General Use & Account Responsibility
- By using this website, you confirm that you are of legal age to form a binding contract in Egypt and that the registration and shipping details you provide are accurate and complete.
- You are responsible for maintaining the confidentiality of your account username and password and for all activities conducted under your account.
2. Products, Availability & Pricing
- All prices listed on The Pet Kingdom Egypt are displayed in Egyptian Pounds (EGP) and include applicable taxes unless stated otherwise.
- All product orders are subject to availability. If an item you ordered is out of stock, our team will contact you promptly to offer a suitable alternative or issue a full refund/cancellation.
- While we strive for complete accuracy, we reserve the right to correct any pricing, typographical, or photographic errors and to cancel orders affected by such errors prior to dispatch.
3. Payment Methods
We provide safe and flexible payment options at checkout, including:
- Cash on Delivery (COD): Pay in cash directly to the courier upon receiving your order.
- Online Card Payments: Secure payment via Visa and Mastercard.
4. Order Confirmation & Cancellation
- Once you place an order, you will receive a confirmation message via email or WhatsApp.
- You may request to modify or cancel your order free of charge before it has been dispatched with the courier by contacting our customer support team immediately.
5. Intellectual Property
All content on this website, including the logo, text, product descriptions, graphics, and images, is the property of The Pet Kingdom Egypt or its respective brand suppliers and is protected by copyright and intellectual property laws.